Q: You can do this by double-clicking the document on your computer. Alternatively, open Microsoft Word first (under All Apps in the Start menu on Windows, or in the Applications folder on macOS), then open the document. Clicking right before the first character on the page should do the trick. It’s one of the menus at the top of Word. The name you see will vary depending on your version. A list of various types of breaks will appear. It’s under the “Section Breaks” header.   This page (and any that follow it) are now in landscape mode. Since you only want to rotate one page, you’ll just need to add another break at the bottom of the page to convert the remaining pages back to portrait mode.      The remaining pages after this break will all be in portrait mode, while the page(s) between the breaks will remain in landscape.
A: Open the document in Microsoft Word. Click the cursor at the beginning of the page you want to rotate. Click Layout or Page Layout. Click the Breaks menu. Click Next Page. Click the Layout or Page Layout again. Click the Orientation menu. Click Landscape. Click the cursor at the beginning of the next page. Click Layout or Page Layout. Click Breaks. Click Next Page. Click the Orientation menu. Click Portrait.

Q: Check your chair’s label to be sure that steaming it won’t shrink the fabric or otherwise ruin it. If the cleaning code on the chair’s label says that it cannot be cleaned with water or water-based solutions, avoid steaming it. Consult with a furniture cleaning professional if you’re not sure. Rub the steam cleaner over your chair in a grid to cover the entire piece. Spend extra time on any heavily soiled sections. Use the scrub brush or microfiber pad attachments on any hard to clean areas. Brush away the dirt that the steam loosened. Steam cleaners can be rented at most hardware stores. Clean a small spot using an iron that has steaming capability. Fill your iron with water. Set it for the heat that is most appropriate for the fabric you are cleaning. For example, use a lower heat setting for delicate fabrics made of synthetic materials or silk, and use higher heat for cotton. Put the iron over the spot and hit the steam button. Brush away any debris loosened by the steam.
A: Make sure steaming won’t ruin your chair’s upholstery. Use a steam cleaner. Steam it clean with your iron.

Q: Small businesses often have very different customer service expectations than mega big-box stores. Understanding why people choose your store or business will help you assist your customers in getting exactly what they want out of their interaction with you.  If you are a large company, customers will likely expect a wide selection of goods or services, low prices, and quick “in and out” shopping experiences. If you are a small business, personal interaction, knowledge ability, and problem-solving are very important aspects to focus on. You probably cannot offer prices as low as a mega business, but your friendly expertise will make up for it. One study suggests that 70% of customers are willing to pay higher prices if they get excellent, personalized customer service. 81% of customers believe that small businesses provide better customer service overall than big businesses. Having a clear vision statement for your customer service mission is crucial. You will incorporate this vision statement into employee training and will likely also share it with customers. Your vision statement communicates your business’s core values, what you’re all about.  Consider examples from very successful businesses. ACE Hardware, a very successful chain of independently-owned hardware stores, has been repeatedly recognized with awards as being a top customer service provider. Their customer service vision boils down to a very simple statement: “100% helpful.” This emphasis on helpfulness, not just friendliness, has helped them compete with big-box stores such as Home Depot and Lowe’s.  Another example is from Amazon, whose customer service vision is: “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” By using a metaphor (invited guests to a party), this vision statement clearly expresses Amazon’s goals: to make customers feel welcomed and appreciated, and create a fun and enjoyable experience shopping there. Your employees are one aspect of your business’s public “face,” which customers interact with every day. Other representations of your business’s mission include your handling of customer service calls and interactions, your location (brick-and-mortar and/or online), and your approachability.  This article will cover how to ensure your employees’ customer service skills in-depth a little later. In general, consider that they represent the face of your company, so make sure that they are trained to be respectful, friendly, and knowledgeable. How do customers interact with you? Can they get a “live person” to speak to right away, or do they have to go through automated systems? Studies suggest that customers overwhelmingly prefer to speak to a person rather than navigate an Interactive Voice Response (IVR) system. If you have social media presences, how quickly do you respond to questions or comments on those accounts? What does your business location look like? Is it laid out well, easy to access, and clearly organized? This applies to brick-and-mortar locations and your online presences. Do your employees and your company structure give the impression that customers are free and welcome to approach you with issues? For example, is your contact information clearly located on your website, and do customers in your physical location know who to ask or where to go with questions? New hires and experienced workers should all know what “quality service” means to you and your business. This definition may be made up of larger ideas, like “consistency, communication, and connection”, or more specific ideas that involve specific actions or attitudes.  For example, if you own a retail business that sells clothing, your definition of “quality service” may include specifics like “always greet the customer when she walks into the store” or “offer to start a fitting room for a customer if she is holding one or more items in her hand.” The definition of “good” customer service is highly dependent on your industry and your customer base. For example, a friendly, talkative salesperson might be desired in a retail setting, but customers might not want their massage therapist to be chatty. Similarly, if your customers are older, they are more likely to appreciate in-person service, whereas younger customers may be more appreciative of easy answers over social media.
A: Consider your business type. Create a clear vision statement. Examine the public “face” of your business. Make sure your employees know what “quality service” means to your business.

Q: In general, the best times for planting are mid-autumn or early spring. Garlic grows well in a wide range of climates. It does less well in areas of high heat or humidity, or where there is a lot of rainfall.
A:
Find out when to plant garlic in your region.