In one sentence, describe what the following article is about: Remaining calm is one of the first rules to follow when in an emergency situation. If someone is extremely angry, you need to treat the situation as if it is an emergency.  Being calm will help you make on-the-spot decisions. This can be difficult, so remember to breathe. Your body will be telling you it’s an emergency, but you need to tell yourself you are going to be okay. The person is angry, so you need to show him the opposite emotion: calm. If you match his anger with your anger, then negative emotions will escalate. Don’t allow him to antagonize you into a negative reaction. Take a step back to get some space. Hold both hands up in a peaceful way in front of you to gesture that you do not want any trouble. Determine if the situation is safe. There is no reason why you should put yourself in harm’s way. Many lives have been changed forever due to mistakenly participating in volatile situations. Self-preservation is a primal instinct. Pay attention to it.  At the first sign of a threat to your safety, leave the area as quickly as you can. If you are forced to stay, or sense that you can handle the situation, you will need to shift into problem solving mode. Clarify what situation has triggered the person's outburst. Every situation is going to be different. Anger runs on a spectrum, from irritation to rage. If you are more familiar with the angry person, then you may be more aware of what triggers this person’s outbursts. Clarifying what the person is angry about will allow you to make the next decision on how to handle the situation. Listen to what the person has to say and do not interrupt him. Interrupting or talking over the person will only escalate the situation. It is time to take action to resolve the problem. You need to address four things: define what went wrong; generate alternatives for how it can be fixed; select an alternative; and implement your plan. This is the type of discussion that can take place immediately, or you can make plans to discuss it at a later time.  Be clear and tell the person that you are not going to fight with him. Assure the person that whatever the problem is, it can be resolved. You may need to suggest that the person take a break or a walk. Or, you may want to do the same and come back later to discuss the problem. Cooler heads prevail. The goal is to create some distance from the negative emotions. Apologize if and when appropriate. You will need to use your judgement as to when to say this. If you say it too soon, it may make the person angry. Enlist the support of others. If the situation escalates and you have tried unsuccessfully to calm the situation, then you will need to call for reinforcements. It takes courage and strength to admit that help is needed, but it is necessary.  Call the police to restore order or report a crime if one has occurred. It is their job to protect and serve. You need to be willing to ask for their help. Family members or friends may be able to help resolve the matter at hand. If you are dealing with this type of behavior in your home, then contact a domestic violence hotline in your area for advice and assistance.  If this situation occurs in the workplace, contact your Human Resource Representative to discuss your options.
Summary: Exercise self-control. Establish safety. Clarify triggers. Resolve the problem. Get help.

Problem: Article: You can do this either by email or phone, and tell them specifically what you're looking for in order to find out of they can supply a container that meets your needs. If you have found several potential dealers, you should consider contacting all of them to see who will give you the best deal. If there is one who will allow you to see the container, it might be wise to go with them simply because you will get a chance to inspect the quality. Ask the seller to give you a chance to examine the container. However, be aware that this may not always be possible as some sellers may have thousands upon thousands of containers in the depot. If the seller will allow you to, examine the container you will be purchasing carefully.  If you need the container to be wind and water tight, go inside the container and shut the door. It will be dark, so you should look for any places where light shines through. If you find a place, this means that it may not be able to protect you or your things from the elements.  Make sure the doors close properly, and that there are no huge dents in the container.  Containers tend to rust a bit, especially if they are not “new”, but you should look for areas where the container is rusted through. If you need to have your container shipped to you, it is recommended that you do your best to request delivery via a tilt bed roll off truck.  Remember though, that unloading, especially if you are having the delivery person place it in a specific way, will cost extra. The price may be included, but it may not be, and it can vary greatly. Make sure you negotiate this cost with the seller. Containers weigh, depending on size, approximately 5,000 pounds (2,268 kilos), so you definitely can’t manage it alone!  If you want to have your shipping container placed in an area that doesn't have much cleared space, then you may have to hire someone with a crane to lift the container into the desired position. In countries such as the US, most dealers have many more containers than they need, so it is in their interest for you to purchase one. This gives you the power to negotiate the price with the dealer! If they won’t budge on the price, try asking for free delivery. Although you should negotiate the price, avoid taking advantage of the seller. He or she will know that you are, as they know the going rate. They will be less likely to work with you if they feel you are trying to take unfair advantage over them.
Summary:
Contact the seller. Ask to see the container. Inspect the container. Negotiate shipping. Negotiate an offer.