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You will need to provide the sender with the name and address on your government-issued ID in order to pick up money at Western Union. Make sure you give them the address on your ID even if it’s not your current address. You will need to provide this information when you go to pick up your money. Ask for the name and address that the sender will use for the transfer. Once the sender has transferred the funds, ask them to provide you with the tracking number, or Money Transfer Control Number, listed on their receipt. This will allow you to track the transfer and find out when the funds are available for pick-up. The sender’s receipt should also list the date that the funds are expected to become available. However, it can be a good idea to track the transfer anyway to confirm that it is available before you go to pick it up. You can receive funds at any Western Union branch. Find out which branch is closest to you using Western Union’s online location tool: https://locations.westernunion.com/ The name and address on your ID should match what the sender provided when filling out the transfer information. The ID should be current and not expired. You may also need to know the amount you will be receiving. In some countries, it is also necessary to answer a security question, which your sender should have discussed with you beforehand.
Give the sender your full name and address. Write down the sender’s full name and address. Ask the sender for the Money Transfer Control Number on their receipt. Go to your nearest Western Union location. Present a government-issued ID card. Provide the sender’s name and address and the tracking number.