Write an article based on this "Ask your friends to meet up. Give them a chance to share their feelings. Listen and stay calm. Try to step into their shoes. Validate how they feel."
Choose a place where you can talk uninterrupted. To keep tempers and voices down, it may be a good idea to meet in a public place such as a coffee shop or restaurant. Let them know the reason you're asking them to meet. For instance, you might say, “We really need to talk about what happened the other day. Can we get together tomorrow after class?” It's unfair to try to jump straight into the resolution phase if your friends haven't said their piece. Grant them the opportunity to vent their frustrations and explain what you did to make them so mad. Use this as a learning experience to help you sidestep similar issues in the future. It can be tough to listen to someone spell out your wrongdoing, even when it's true. However, the key is to not get defensive or angry here. Interrupting, excusing, or defending will only make matters worse. It's important to remember that when someone says you've hurt them, you don't get to say that you didn't. So, hear them out. Aim for empathy by trying to separate the current situation from how you view yourself as a person. Take a moment to step out of your own point-of-view and into your friend's. Chances are, what they are saying may have some truth to it. As you listen to your friends say all that they are upset about, try to step into their shoes. How would you feel if the same thing had been done to you? Once they've stated their grievances, try to validate their feelings. This helps mend fences by showing that they are not crazy for feeling the way they do. Let them know that their reaction makes sense to you and that they are right to be angry. You might say something like, “You know, I can see why you're angry”, or “I can see that I really hurt your feelings.”