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Choose the right place to talk to your friend. If you ask them in front of people, they might become embarrassed and not answer honestly. For example,  if you're out to coffee or lunch, your friend may not want other people to hear their response, even if they're strangers. If you want to talk, pick a time when it's just the two of you. Have the conversation in private where there are no prying ears. Talk in the car, on a walk, or another private place. Don't ask your friend when they are in the middle of working on something, on their phone, talking to someone, or when they have something on their mind, like a test tomorrow. Ideally, you want your friend to have some time to talk without having any interruptions or distractions. For example, if you're at your friend's house and their parents or siblings often interrupt, go somewhere where interruptions will not occur. You should feel prepared to listen, talk, and support your friend. Don't be distracted by anything, and have some time set aside for your friend. Don't have other things on your mind or things that might distract you, like anticipating a phone call. Set aside some time that you have free.  Remember that you cannot 'fix' someone's problems. If the person isn't ready to talk or doesn't want to, be prepared to let it go. If you think you might get nervous talking about something personal, you could write down some bullet points you want to address.
Have a private conversation. Remove any distractions. Feel prepared to talk.