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If you have a Windows 10 computer that uses a Microsoft account (e.g., an email address) to log in, you can reset your password from online. You'll need to do this from a different computer. This is where Microsoft keeps updated links to their password reset resources. This blue button is at the bottom of the form. In the text box below the jumble of letters, type in what you see in the box. Remember, the letters in the box are case-sensitive. It's at the bottom of the page. Check either the "Text" box or the "Email" box. Depending on the recovery options you set up for your account, you may have only one of these options. If you chose the "Text" option, you'll type in the last four digits of your recovery phone number; otherwise, you'll type in the full email address that's partially starred out. It's at the bottom of the page. Depending on the recovery option you selected, do one of the following:   Text — Open your phone's Messages app, open the text from Microsoft, review the code in the text message, and type the code into the text box on your computer.  Email — Open your recovery email address' inbox, open the email from Microsoft, review the code in the email, and type the code into the text box on your computer. It's at the bottom of the page. Type whatever you want your new password to be into both text boxes on the page. Your password must have at least 8 characters. It's at the bottom of the page. As long as your passwords match each other, you should now be able to log into your Windows 10 account by entering the password you just set.
Know when to use this method. Open the Windows 10 password reset support page. Click Next. Enter the letters from the puzzle. Click Next. Select a recovery option. Enter the recovery phone number or email address. Click Send code. Retrieve and enter the code. Click Next. Enter your new password. Click Next.