Summarize the following:
’  When asking someone to do something for you, always say ‘please.’  After someone has done something for you, always say ‘thank you.’   Let others know that you appreciate and value their contributions.  You might say “Honey, can you pick my dry cleaning up today, please?” Or you can say “Thank you for getting that memo to me about the job assignment so quickly.” Instead of jumping right into business or serious discussion with someone, make small talk first. Discuss their day, their kids, or the awesome Thai food they have for lunch. Talk about the movies or shows you’re watching lately or books that you’re reading. This will help break the ice.  Say something like “Hi Ms. Richardson!  How’s your day going so far?”  When she responds, you can say something like “Oh you just had your lunch break?  What did you have?” Try to remember details about the person you're speaking with, such as their partner or children's names, their birthday, or their anniversary. Be mindful of other issues and difficult life events. Listen attentively and pay attention to what they are saying to you. Do not interrupt them when they are speaking, but show them you're interested by asking questions. Avoid jargon and any vocabulary that others may not know. If you're discussing a complex topic, be careful not to speak arrogantly. In many communities, addressing elders by their first name can be seen as disrespectful. Instead, use “Mr.” and “Ms.” if you don’t know their professional title or marital status.  If they ask you to call them by their first name, you should do so. Use these terms for anyone 15 years or more older than you. When others do well, offer them your praise.  If you see someone you know in the grocery store who has recently graduated, gotten married, or gotten a promotion, congratulate them. Failing to do so can be perceived as rude. Acknowledge sad times, as well. If you know someone in their family has recently died, express your condolences. Some people use curse words at home or with friends. If you are in a church, school, professional setting, or around people you don’t know well, keep your language tame. Though it can be tempting to talk about people you know, avoid doing so.  A polite person does not spread demeaning information about others, whether it’s true or not. If others are gossiping around you, change the subject or walk away. Some conversation topics can make people upset or uncomfortable, and you can risk hurting other people's feelings if you accidentally make an insensitive comment. While they are sometimes okay to discuss with close friends, they're often inappropriate in polite conversation or when getting to know someone. Try to steer your the conversation towards pleasant or at least decent areas, and avoid causing friction in a polite setting.   Sex, violence, death, medical details, and politics usually make people uncomfortable. Avoid these topics in polite conversation, especially if you don't know your conversation partner very well. Don't point out things about a person that they might perceive as a flaw. For example, if someone is overweight, don't mention it. Avoid commenting on people's body size, body parts, habits, disabilities, or other potentially sensitive topics. Avoid intrusive questions towards someone who is different from you. For example, it's not appropriate to ask a wheelchair user "What happened to your legs?" or to ask a person of color "No, where are you REALLY from?" Never push anyone to do anything that they've expressed discomfort with, from romantic pursuits to ordinary activities. If their body language involves signs of discomfort, slow down or stop. If they express a boundary, respect it immediately.   If you think someone might be feeling pressured, say "There's no pressure" or "Please feel free not to take my advice if it doesn't suit you." If you think you might have crossed a boundary, you can say "I'm sorry. Have I made you uncomfortable?" or "Would you like me to stop?" Everyone makes social mistakes from time to time, no matter how hard they may try. When you do mess up, apologize genuinely and immediately.  Express that you’re sorry and make plans to avoid the behavior in the future. For instance, perhaps you flaked on your friend this weekend on a party you two had planned to go to for weeks.  Say “I’m so sorry about this Friday.  I got really tired after work and just wanted to sleep.  That doesn’t make it okay though, so I apologize.  Let’s go out this weekend.”

summary: Say ‘please’ and ‘thank you. Make small talk. Address elders with respect. Congratulate other people on their successes. Avoid swear words in polite company. Avoid gossiping. Recognize inappropriate topics. Avoid pressuring other people. Apologize when you do wrong.


Summarize the following:
No successful person has gotten where they are without pushing through “perceived” limitations and failures. Winston Churchill flunked the sixth grade. Oprah Winfrey was told she wasn’t fit enough for television. Colombia Pictures thought that Marilyn Monroe wasn’t pretty enough, and Walt Disney was told he lacked imagination! However, none of these individuals sat around and sulked in their apparent faults. They went out and made it happen and you can, too! Join a group that has the same interests as you, like veganism or chess. When you see someone you would like to meet, be natural and ask him or her about something that pertains to the moment. Does this cheese have rennet or is it a vegan cheese? Volunteering is another great way to meet people. It gets you out of your normal routine and helping others is a good feeling, too. For all kinds of reasons, someone may not want to get to know you, and you may never know why. Try not to take it personally because they really don’t know you. Perhaps he or she is a particular religion or race and has been raised to only become friends with people from his or her community. It’s okay to fail. It’s how we learn what works and what doesn’t. Whether it’s an inspired idea, a blind date or an unexpected career opportunity, embrace it as a chance to grow. Too many people live in fear, and never tap into how great they really are!  Most people have lots of opinions. Take into consideration what others say, but you don’t always have to believe what they say about you. Often, it’s just projections based on their own fears! Many are fine going unnoticed in the world, not straying from the opinions of others, and not ruffling any feathers. On the inside, though, these are the ones hoping for positive change. Be the lone duck from the crowd, and stay true to yourself. As long as you’re not hurting anyone or yourself, then it’s fine.  The most important thing is you tried. It takes confidence to put yourself out there, so pat yourself on the back for it! There are many people on the planet. Eventually, you will find your tribe.

summary: Take risks. Meet new people. Learn to tolerate uncertainty and possible rejection. Wander into the unknown, even if you fall on your face.


Summarize the following:
Dirt and debris in the horse’s coat will dull your clippers as you use them, so it is best to groom your horse well prior to clipping. When possible, give your horse a bath the night before you plan to clip to remove as much of the dirt as possible. Use chalk or masking tape to section off the areas of your horse’s coat that you intend on clipping. Make sure to use straight lines and mark off all areas before starting to remove hair. The buzzing noise put out by clippers is frightening to most horses, especially those who have never been clipped before. Let the horse see the clippers, and then turn them on a few feet away from its face. Allow them to see that the source of the noise is from the clippers. Alongside the sound, the way the vibration of the clippers feels on the horses skin might spook them. Test out their reaction by turning on the clippers, and placing the handle-end on their side. This will allow them to feel the vibrations without removing any hair. If your horse spooks particularly easy, place your hand on their side and the handle of the clippers on the back of your hand. The vibrations will travel through your hand and they’ll be able to feel it on their skin indirectly.
summary: Groom your horse. Mark off the areas you plan on clipping. Make sure your horse is not frightened of the sound of the clippers. Get your horse used to the feel of the vibrations.