Did the rudeness start somewhere else? Did you contribute to it or even start the bitterness with something you did? If so, a sincere apology can make all the difference or at least diffuse an angry person. If she doesn't accept your apology, you can at least gain some peace of mind from knowing that you admitted fault and tried to make things right. If you're not sure what you did, you can still apologize in a general way: Example: "I'm sorry if I've done something to offend you. That wasn't my intention." It's easy to get caught up in the whirlwind of rude, heated insults, but if you want to respond more effectively and compassionately, take a deep breath and change the way you word your complaints.  Bad example: "You're being really rude to me!" Good example:"I feel hurt by what you're saying." You can't always be the one to provide for a rude person, but you can certainly ask him or her her if there's anything you can do to help. This kind gesture will go a long way. Example: "I'm sorry that you're upset. Is there anything I can do, or we can do together, to help you feel better?" One way to end a situation where someone is being rude to you is to get her to understand where you are coming from and what you need, in a firm but gentle way. There are multiple steps to this process:  Identify your feelings. Try to figure out what's happening inside you and what will make it better. Explain to the person why you are feeling this way. Couch the language in terms of your needs, rather than what she is doing wrong. Example: "I'm sorry, but I've had a hard day and I'm really sensitive right now. Can we continue this discussion later?" Request that something be done differently. Don't feel bad to request that a certain behavior or action take place, after explaining where you are coming from. Compassion means "to suffer together." If you can show the person that you are interested in her feelings of being hurt, that you want to help, then you can effectively develop compassion and empathy, which will end the dispute. We all suffer and feel pain, so it shouldn't be too hard to put yourself in the shoes of the other person and understand why she may be lashing out by being rude. This kind of understanding, compassionate response is worth it, because compassion has a large number of benefits, such as increased peace of mind, creativity, and healthy communication. Sometimes rude behaviors happen because someone is just having a rough day. You might find that after addressing the person's needs and have diffused the other person's frustration, he or she might apologize to you for their bad behavior.

Summary: Apologize if appropriate. Use nonjudgmental, nonviolent language. Ask the person about her needs. Make your own requests. Cultivate compassion.


This app is dark-blue with a white "f" on it. If you're logged into Facebook, doing so will take you to your News Feed. If you aren't logged in, first enter your email address and password and tap Sign in to view the News Feed. It's in either the bottom-right corner of the screen (iPhone) or at the top of the screen (Android). Both options are toward the bottom of the menu; for iPhone, you'll need to open Account Settings after tapping Settings. If you're using on Android, skip this step. It's toward the top of the screen. You'll see this option near the bottom of the screen. Each item on this list corresponds to a device on which you're logged into Facebook. Tapping the X to the right of a location will both close your session on that device and remove the item from the list.

Summary: Open Facebook. Tap ☰. Scroll down and tap Settings (iPhone) or Account Settings (Android). Tap Account Settings. Tap Security. Tap Where You're Logged In. Tap X next to any locations you wish to log out.


Plop the ball into the bowl, and roll it around with a fork or spoon until it is evenly coated.  You will be coating the cookie balls one at a time. Some people find that it helps to use tooth picks to lift the cookie balls out of the chocolate. Give the cookie ball a little shake, if you need to, to get the excess chocolate off. Don't worry if the chocolate starts to pool at the bottom of the cookie ball. You can trim it away using a sharp knife after the chocolate hardens.
Summary: Dip and roll a cookie ball in the melted chocolate. Gently lift it out of the melted chocolate, and let the excess chocolate drip off. Place the chocolate-covered ball back onto the baking sheet.