INPUT ARTICLE: Article: To make your felt snowman ornament you will need pieces of felt in white, brown, orange and black. You will also need a piece of white ribbon (approximately 5 inches in length), a sewing needle and thread (in colors matching the felt), a pen, a scissors, some polyester fiberfill and a sheet of paper. Draw the outline of a snowman onto the sheet of paper. Make the snowman whatever shape you like -- two snowballs high, three snowballs high, fat, skinny -- it's up to you.  Cut the paper snowman outline, then place it on a piece of white felt. Use your pen to trace the outline of the snowman onto the felt, then cut it out with the scissors. Trace another snowman outline onto a second piece of felt and cut that one out too. You should now have two identical snowman outlines. Cut out five small circles from the piece of black felt. These will form the snowman's eyes, along with his three coal buttons. Cut out a small triangle from the orange felt. This will form the carrot for the snowman's nose. Cut out two stick shapes from the brown felt. These will be the snowman's arms. Take one of the white felt snowman outlines and hand-stitch the eyes, carrot nose and coal buttons into place. Use thread of a corresponding color for each piece, i.e. orange thread for the nose, and black thread for the other pieces. Take the two white felt body pieces and line them up, placing the piece with the sewn-on features on top. Take the brown felt arms and place them between the two body pieces, sticking out at an angle. Take the length of white ribbon, fold it over, and insert the end between the two body pieces at the top of the snowman's head. This will form the hanging loop for the finished ornament. Take your needle and some white thread and hand-stitch the two body pieces together, leaving a seam allowance of only 1⁄8 inch (0.3 cm).  As you're stitching, make sure to catch both of the snowman's arms and the looped thread in a stitch, in order to secure them in place. Don't stitch the entire snowman closed just yet; leave a space of about 1⁄2 inch (1.3 cm) to an inch open at the bottom. Take your polyester fiberfill and stuff it into the snowman, making him nice and plump. Once you've done this, you can finish the snowman by stitching the snowman closed. Hang your jolly felt snowman on the Christmas tree and admire your handiwork!

SUMMARY: Gather your materials. Cut out the body of the snowman. Cut out the snowman's arms and facial features. Sew on the snowman's eyes, nose and buttons. Assemble the snowman. Sew it all together. Stuff the snowman.

In one sentence, describe what the following article is about: A cat’s scratching is a normal defensive behavior, and punishing a cat for scratching can lead to further aggression in the future. You can trim a cat’s claws at home with regular nail clippers.  Clipping a cat’s claws once a week can minimize damage from future scratches. Try not to play roughly or aggressively with your cat or kitten. This may encourage them to bite and scratch you and other humans. Most cats outgrow excessive biting and scratching once they pass from a juvenile to an adult cat, between 1 and 2 years of age. If you are sensitive to cat scratches or are immuno-compromised, you should consider adopting an older cat as a pet instead of a kitten.
Summary: Do not punish a cat for scratching you. Clip your cat’s claws. Avoid rough play. Adopt an older cat.

INPUT ARTICLE: Article: If onsite staff are unwilling to help, unable to help, or if you are still dissatisfied, you may want to contact the larger business entity. As the entity responsible for the branding of the business, a corporate office may be much more responsive to consumer complaints.  Do an internet search on the business and look for their corporate contact information. Send an email or a letter to the appropriate person. Make sure to be polite and clearly articulate the problem or issue. Call the corporate entity and ask for customer service or the customer complaint department. Be polite and clearly explain the problem. Say something like “Hello, I was a guest at your location in Boston’s Back Bay. I was extremely disappointed with the service and cleanliness offered there. I feel taken advantage of.” If you booked the hotel through a travel or booking website, you may be able to complain directly to that business.  Be prepared to be put on hold for potentially long periods of time when contacting booking website customer service. Clearly articulate your complaint. Have your transaction number or receipt at hand. Be able to provide evidence, such as photographs, police reports, or the names of customer service representatives at the hotel. Be aware that hotel or travel booking websites are very often unresponsive to customer complaints. This owes to their high volume and slim margins on individual transactions. If the booking business is unable to resolve your complaint, your last recourse is to post a negative review about the hotel in question on their website. Depending on your complaint, you should consider contacting the relevant regulatory body. As government agencies that oversee businesses that offer public accommodations, they’ll be able to deal with and issue appropriate sanctions.  If you’re complaining about a health and sanitation issue, contact the local health department. Consider contacting the state or province’s division or department of hotels and restaurants. If your complaint is serious enough, the licensing agent may take action or launch an investigation into the hotel in question.

SUMMARY:
Contact the corporate entity, if one exists. Contact whoever you booked the hotel with. File a complaint with any relevant regulatory body.