WhatsApp support will want to know when you’re experiencing the issue and if it can be reproduced.  For example, you can write, “Why does my screen in WhatsApp video call keep freezing? It’s been happening every time I make a video call. How can I fix this?” and then leave your phone number in international format. Another example of an inquiry could be, “My phone keeps telling me I have WhatsApp messages when I don’t. It started about a week ago telling me there was one. This is happening every day now. How do I fix this?” Let them know you’re looking for messenger support for your specific model of phone or for the desktop app. Don’t ask a question that’s answered in the FAQ section. Customer support prioritizes reports of issues and will not answer a question that is answered by the FAQ.
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One-sentence summary -- Say what’s not working and what error messages you receive.

Q: Storing shoes that have dirt, dust and other residues on them could cause the material the shoes are made from to degrade over time. This is especially true for shoes made of leather or suede, but all shoes benefit from being cleaned up before you store them. Even if you’re just storing your shoes for the night, and you’re planning on wearing them again tomorrow, it’s a good idea to clean them before you put them away. Let them dry before storing.  Clean leather and suede shoes by brushing off dirt and dust with a soft, non-scratchy brush. Use a special leather or suede cleaner to remove stains. Clean canvas shoes by brushing them off, then using soapy water to clean stains. Wash plastic shoes with soap and water. If you’ve previously been throwing all your boots, heels, and running shoes in one big pile, picking out pairs as you need them, it’s time to sort your shoes. Sorting them by season and purpose will help your closet stay organized and keep your shoes in better condition than if you just toss them all together.  Group your heels and other dress shoes together. Plan to store your winter boots and other winter shoes in the same place. Group flip flops, sandals and other summer shoes together. Group your exercise shoes and casual shoes together. Shoes remain in their best condition when they’re not exposed to lots of sunlight or hot or cold temperatures. The best place to store shoes is in a cool, dark closet that doesn’t get excessively warm and stuffy. If you don’t have enough room in your closet, you could store them under your bed or on your bedroom wall. Don’t store shoes in the basement, garage or other places that might get cold in the winter and hot in the summer. The fibers the shoes are made out of could break down over time under these conditions. If you’re going to be storing shoes for a month or longer before you next wear them, stuffing shoes with paper helps them retain their shape. Just make sure it’s acid-free paper, since paper that contains acid can damage shoe materials. Avoid using newsprint, since it could discolor your shoes.  Cut up toilet paper rolls also work well. Use shoe trees for your best shoes. If you have a pair of nice leather shoes, store them with shoe trees so they stay in tip-top condition. Shoe trees made out of cedar keep shoes smelling fresh, and they also repel moths and other bugs. Shoe trees are available at shoe stores or online. If you have a nice pair of boots you want to store, use boot stands to keep them upright. If the tops flop over, they could end up with a permanent crease after a few months of storage. If you don’t want to invest in boot stands, try this clever trick: use empty, dry wine bottles to keep your boots upright.
A: Clean the shoes. Sort them by season and purpose. Find a dark and temperature-controlled storage space. Stuff them with balled acid-free paper. Store boots upright.

Article: If you are selected through the lottery, you have only until the end of the applicable U.S. fiscal year to apply for, and obtain, your visa. For example, if you applied during the 2013 application period, referred to as DV-2015, you will be able to find out about your selection beginning May 1, 2014, and you must apply for and obtain your visa during the 2015 fiscal year, which is October 1, 2014 - September 30, 2015. When you check on your status through the Entrant Status Check link, if you are selected, you will receive online instructions on what to do next. Next steps will include being interviewed at a U.S. Embassy or Consulate. The DV program advertises that 50,000 green cards will be issued. In order to take into account the fact that many of the candidates in the lottery who were selected will probably NOT meet the requirements to obtain a green card, the DV program actually selects 125,000 people. This means that as soon as you submit your application, you will receive a Diversity Visa Rank Order number. The number is located in the Diversity Immigrant Category of the Visa Bulletin, https://travel.state.gov/content/travel/en/legal/visa-law0/visa-bulletin.html. Look for the region that you belong to. If your Rank Order number is really high, chances are the 50,000 visas will be issued before your application is processed and so you cannot immigrate. If you are already in the U.S., you may be able to apply to the U.S. Citizenship and Immigration Service to adjust your status to permanent resident. To do this, you need to be otherwise eligible to adjust your status, and you must make sure that the USCIS can complete action on your Diversity Visa case, including processing your spouse and children during the program’s time limits.
Question: What is a summary of what this article is about?
Be aware of time limits. Follow the Entrant Status Check instructions. Apply as quickly as you can. Consider adjusting your status, if you are already in the United States.