Summarize the following:
Make an effort to view your wife the way she views herself. By recognizing her values, motivations, and insecurities, you’ll be able to honor her expectations for what makes a successful marriage. At the same time, you can avoid doing things that might offend her or hurt her feelings. Resist the urge to assign your wife a role. You may like the idea of having a spouse who’s a homemaker or mother, but these wishes may clash with her understanding of who she is. Your wife isn’t there simply to fulfill your wishes. She’s your partner, which means love, support, and consideration must run both ways. Don’t ask anything of her that you wouldn’t be willing to do in return. As long as you both place each other’s needs before your own, you can be sure that they’ll always be met.  Treat her thoughts, feelings, and opinions like they have the same weight as your own. Be thankful for your wife and all the ways she enriches your life. Let your wife know that she’s the most important thing in your world. That means she should come before your friends, hobbies, and even your career. If she’s forced to take a backseat to these things, she could end up feeling neglected.  Show, don’t tell. Instead of using words to display your devotion, prove it with selfless actions intended to make her feel like the center of your universe. Doing things like leaving your schedule open on the weekend of your wife's birthday or following through with dinner plans instead of working late will prove to her that she's always at the forefront of your mind. If something comes up and you need to cancel plans, call her right away to apologize. Create a plan to make it up to her later. Carrying on with another woman in an inappropriate manner, even if you think it’s just harmless flirting, can easily strain things between you and your wife. Politeness is one thing, but being overly friendly could be interpreted as something more. In order for her to feel secure in your marriage, your wife needs to be reassured that you only have eyes for her.  Receiving attention from another woman can be a confidence boost, but the best thing to do when it happens is simply smile and inform her that you’re happily married.  This doesn’t just go for the women at work or the gym—it also applies to the female figures you gush over in movies and on the covers of fitness magazines.

summary: Treat her the way she wants to be treated. Think of yourselves as equals. Make her a priority. Be careful about showing other women attention.


Summarize the following:
Pre-assessment is not a required step in the certification process. However, a preliminary review will give the certification body a chance to pinpoint any obvious errors or omissions in your documentation. Clearing up these issues before the formal audit will help you focus your quality system and improve your chances of successfully meeting ISO certification standards.  If you opt to go through with a pre-assessment, you’ll need to provide your chosen certification body with a complete, up-to-date copy of your Quality Management System paperwork. Be aware that the pre-assessment period may add 2-4 weeks to the certification process. On the opening date of your inspection, your registrar will sit down with key company personnel to introduce themselves and briefly discuss the proceedings. They’ll then turn their attention to inspecting your company’s operations and making sure they adhere to the standards detailed in your Quality Management System. Be prepared to offer your assistance any way you can.   You or your employees may be separately interviewed or called upon to explain details of policies and procedures that are central to your operations.  The actual audit is an ongoing process that may take anywhere from days to weeks. The exact length will depend on the complexity of your Quality Management System and the size and organizational structure of your company. Following the audit, the certifying body will send out a detailed audit report by mail. The report will summarize the registrar’s findings throughout the audit and bring to your attention any areas where your company’s practices don’t match the standards listed in your Quality Management System (referred to as “non conformities.”) The registrar may cite two different types of issues—Minor Non-conformities and Major Nonconformities. Make sure your project supervisor, internal auditor, and all other key employees are present when you go over the findings of your audit report. This is a brief document explaining the nature of the issue and articulating the measures needed to correct it. It's primary purpose is to demonstrate to the certifying body that you understand how an oversight fails to live up to ISO standards. Most Minor Nonconformities can be cleared up without the need for additional inspections, and won’t hold up your certification. Minor Nonconformities refer to small procedural errors or instances where policy and practice don’t quite line up, but don’t ultimately impact that quality of your product or service. These citations point to glaring discrepancies in the way your business model is conceived and executed. Coming back from a Major Nonconformity most often involves a series of follow-up inspections, along with the costs associated with fixing the problem from within. Your company or product will not be approved for certification until all Major Nonconformity citations have been reexamined and cleared by the registrar.  Major Nonconformities could also leave you subject to fines or similar penalties if they are discovered to be in violation of the law. If your audit report comes back with more than one Major Nonconformity highlighted, you may need to reconsider the content of your Quality Management System to determine whether it's feasible in its current form. If the registrar is satisfied with their findings, they’ll report back to the certifying body with a recommendation that your company be awarded certification. You’ll then be sent your official certificate. The document will display your level of certification and the exact set of standards you were found to be in compliance with, along with an official stamp from the certifying body.  It may take 2-3 weeks for your certificate to arrive after you’ve gotten word of approval from the certifying body. Your business will also be added to a register of companies with ISO certification, which can be viewed by consumers as well as other businesses.
summary: Submit your Quality Management System documentation for pre-assessment. Pass the external audit. Review your full audit report. Submit a plan of corrective action for resolving Minor Nonconformities. Tighten up your operations to deal with Major Nonconformities. Await your ISO certification.