Whenever a customer makes an order you will collect their email address so it's important to keep a good and safe register of your customers' contact details. In addition to this, you should make it possible for potential customers to easily register with your website using their email address even if they don't buy anything this time.  A register of users is a very useful resource for marketing and surveying your customer base and should be treated as such. You need to guarantee that your customers' personal and financial details submitted through your website are kept secure. A regular email to all your registered customers can be a very effective way to promote specific products or time-limited special offers. It's important to exercise careful judgement when sending out unsolicited communications to your customers, as nothing will turn people off as much as spam.  You should tightly control your email newsletters, and only send out messages when you have something important to promote. Too frequent emails will be annoying, but too few will mean that they might forget about your store. Ensure that the email is well-crafted and matches the visual theme of your website and branding. Increase your presence and brand-awareness by getting involved in online discussion groups around relevant topics to your store. For example, if you sell specialist teas you can contribute to forums for tea lovers and enthusiasts. But be sure to tread lightly when you do this. Don't engage in any hard selling or explicit advertising as it will not go down well.  Keep your online store's URL in your signature, but don't over-promote your business. Don't just think of it advertising, but connecting with potential customers. It could give you ideas for new product lines or avenues to explore. Keep a close eye on any feedback you receive on review websites as well as in direct contact with customers. It's important to know what people are saying and what the perception of your company is. If appropriate, respond politely to feedback and try to resolve any issue quickly and amicably. With social media it's possible for a minor problem to quickly escalate and gain you unwanted publicity.
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One-sentence summary -- Maintain a register of customers. Send a regular email newsletter. Be active in relevant online discussions. Follow your feedback.


Tap the YouTube app icon, which resembles the YouTube logo. This will open your YouTube home page if you're already logged in. If you aren't logged in, enter your email address (or phone number) and password to continue. This is the magnifying glass-shaped icon in the upper-right side of the screen. Type in the name of a video that you want to add to your playlist, then tap the video's name in the drop-down menu below the search bar. This will search YouTube for matching results. Tap a video that you want to add to a playlist. The video will open. It's the + icon below the lower-right corner of the video's window. A menu will appear. This is the top option in the menu. Doing so opens the "Create playlist" form. Type in the name of your playlist at the top of the screen. Tap Public to allow anyone to view the playlist on your channel, Unlisted to hide the playlist from anyone who doesn't have a link to it, or Private to make the playlist available only to you. On Android, you can only select Private by tapping the checkbox to the left of it. Leaving this box unchecked will create a public playlist. It's in the top-right corner of the screen. Doing so will create your playlist. On Android, tap OK instead. Go to another video and tap Add to below it, then tap your playlist's name in the menu. The video will automatically add to your playlist.
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One-sentence summary -- Open YouTube. Tap the "Search" icon. Search for a video. Select a video. Tap Add to. Tap Create new playlist. Enter your playlist's name. Determine your playlist's visibility. Tap ✓. Add more videos to the playlist.


Many smartphone manufacturers warn you not to use alcohol, since overuse will eventually wear out the oleophobic coating that protects your screen from fingerprints and scratches. That said, diluted alcohol rarely causes issues if you use it once or twice, and there are no good alternatives for heavy-duty cleaning. Most commercial screen-cleaning products are essentially the same as this homemade mixture. You can substitute white vinegar for the alcohol (and still dilute it in water), but this can also damage the screen coating. Minimize the chance of damage by leaving your phone powered down until it is completely dry. A clean microfiber cloth is ideal, but lint-free, 100% cotton will work as well. Lightly dampen a corner of the cloth, then apply across the screen with gentle wipes in the same direction. If the screen is still dirty, rub the dirty areas in small circles. Do not press down hard on the screen. . Once your screen is clean, consider attaching a screen protector over your phone. If you can't do this immediately after cleaning, pick up dust from your screen first with a clean sticky note, weak tape, or other mild adhesive. If you can't use your touchscreen while wearing gloves, some screen protectors will block the touch technology as well. Ask a store employee for a screen protector that works with your model of phone (or with capacitive screens). If a small drop of water forms a ball on your screen, the protective coating is still intact. If it smears across your screen, the coating is damaged (or you never had one to begin with). You can buy an oleophobic coating kit to re-apply this coating to your phone screen, following the kit instructions. This won't last as long as the factory-applied version, but one kit might be enough for several applications. Typically, you need to apply this product with a tissue. Spread it across the screen quickly, since it evaporates within a few seconds. Once the whole screen is coated, you may need to let it dry for several hours, then buff out excess streaky material using a microfiber cloth. Short for "Ultraviolet type C," these devices kill bacteria on your phone surface by bathing them in ultraviolet light. This will not remove grime from your screen, but it may be the only way to sanitize it without risk of damaging your phone. Sanitizers designed for phones have only reached the market in the past few years, so expect them to get cheaper over time.
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One-sentence summary -- Mix equal parts of 70% isopropyl alcohol and distilled water. Turn off your phone and take out the battery. Rub the cleaner on with a damp, soft cloth. Attach a screen protector Restore a smudged screen with an oleophobic coating kit. Look into UV C sanitizers.


Once the participant has settled, take four of the smaller stones, without oil, and place them on the acupressure areas on their face. There should be one stone on their forehead, one under their lips, and one on each of their cheeks. You should avoid putting oil on these stones as it may clog their pores or irritate their skin. A great alternative is to chill the stones for the face instead of heating them as this will help reduce any puffiness. Depending on the height and width of the participant, the size of the stones you use may vary. However, you should try to place one stone or more on either side of their collarbone, two large ones along the breastbone, and two palm-sized stones in their hands. They do not need to clasp these, but should instead remain fully relaxed and gently cupping the stones. After you've finished massaging the front, have the participant turn over to lie on their stomach.To make the participant more comfortable, try placing a rolled up towel under their ankles. You should also make sure that you are changing your stones so they stay warm.
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One-sentence summary --
Please note that you should never have a participant lay down on top of hot stones as serious burns can occur. Place four small sized stones on the participant's face. Put medium to large stones along the breastbone, the collarbones, and in the participant's hands. Turn the participant over.