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Write down the time, date, and the type of noise you’re hearing. You should also include whether you took any action, like knocking on the ceiling or speaking to your neighbor. Having a paper trail can help be helpful if you need to take the problem to the property manager or the police, since it will show an ongoing pattern of noise. The log might look something like “Sunday Aug. 7 - Loud party lasting until midnight. Knocked on the door but no one answered,” followed by “Wednesday Aug. 10 - Sounded like a couple arguing. No action taken.” You may find that you're not the only person who can hear your noisy neighbors, especially if the problem is something like loud music, barking dogs, or angry fighting. If that's the case, asking your other neighbors to join you in complaining to the landlord may bolster your claim. Try talking to the neighbors on either side of the noisy tenant, as well as anyone who lives above them. In many cases, the noisy neighbor will be sent a notice informing them that an anonymous noise complaint has been filed. However, your landlord may also be able to recommend a solution that has worked for their other tenants, they may offer to mediate a conversation, or they may speak to the person on your behalf. You should be aware that this could escalate the problem. First responders are trained to respond to a variety of issues, including disputes between neighbors. However, they also have a lot of serious problems to deal with, so you should try to avoid calling the police unless you've repeatedly asked your neighbors to turn down the noise and it's interfering with your quality of life. The police can help mediate if your neighbors are aggressive or you're concerned the situation may turn explosive. If none of the above solutions have worked, or your neighbors have turned hostile, you may need to move. Ask your landlord if there’s an another unit you can move to, such as an upstairs apartment. If not, you may have to break your lease.  If your landlord is aware of the situation, they may be willing to work with you on finding another apartment, or they might allow you to break your lease without penalty. If moving isn’t an option, you may need to soundproof your apartment instead.
Keep a log where you write down every time you hear excessive noise. Ask your other neighbors if they've had a problem. Speak to your apartment manager or landlord if the noise doesn't stop. Call your local non-emergency police number as a last resort. Move if none of the other options work.