Summarize the following:
When you reapproach them to offer a second apology, start by summarizing exactly what you did wrong.  This will ensure that the two of you are on the same page and will help to fully clear the air. Say something like “Gia, I apologize for yelling at you the other day.  I was angry and that is no excuse.  I should never have raised my voice at you; I was completely out of line.” After apologizing, make sure that there is nothing else that you have done that needs to be discussed.  Your perception of the issue could be entirely different from theirs.  For instance, you might think someone is mad because you yelled, but they really might be upset because you walked away from them afterwards when trying to speak to you. Say “Was there anything else that I did that bothered you?  If so, I'd like for us to talk about it.” Once you have spoken, give them time to speak.  Truly listen to them; do not interrupt them or plan out your responses in your head while they are speaking.  Try summarizing back what they have said to you to make sure they feel heard. For instance, you might say “So, it sounds like you're saying that I really bothered you when I cut you off in the meeting the other day because it made you feel unimportant.  I'm sorry for that and I want you to know that I value all of your contributions to our team.” Never say things like “Well, I'm sorry for yelling BUT you made me mad.”  Give your apology and leave it at that, with no exceptions or disclaimers.  A half apology is no apology at all.  Be open, honest, and genuine as well and don't preplan your words, but do some self reflection beforehand so you'll be ready. After you have both spoken at length about your own missteps, take some time to discuss any issues that you may have had with them.   Do not make up and issue or bring up something that was resolved from the past in order to make yourself feel better; only bring real concerns to the table for discussion. Try to avoid blaming them or being defensive. Simply explain your perspective.  You might say something like “I am truly sorry for what I said to you, Brian.  Sometimes, though, you try to one-up me.  Or you brag about how much money you have when you know I'm going through a tough time, so that makes me feel like you're trying to make me jealous.” Use "I" statements to describe how you feel. For example, "I feel like sometimes I am not heard," is less combative than, "You never listen to me."

summary: Summarize what you did. Ask for clarification. Listen. Take responsibility for what you did. Address your own concerns.


Summarize the following:
You can start by learning how to sign the 26 letters of the English alphabet. Each letter has its own unique sign. You can sign using your dominant hand. Learning the alphabet will allow you to introduce yourself to a deaf person when you first meet them.  Study the sign for each letter online at StartAmericanSignLanguage.com. Some letters are trickier to learn than others. It helps if you run through the alphabet several times to the song of “A,B,C” to remember each sign. To sign the letter “J”, for example, you would make the handshape for the letter “I” with your pinky finger and then trace a “J” in the air using your pinky finger. To make the letter “Z”, you would form the number 1 handshape, using your pointer finger. Then, you would trace the letter “Z” into the air. Make sure you also note the different placements for your fingers for certain letters, as one letter may be different based on the placement of one finger. For example, the letter “M” is signed by placing your thumb under your first three fingers. The letter “N” is signed by placing your thumb under your first two fingers. The letter “T” is signed by placing your thumb under one finger. You should also study the numbers from 1-10 in sign language so you can learn how to use them in casual conversation. You may decide to expand your knowledge to the numbers from 1-100, though it may be easier to start with memorizing the signs for 1-10 first. You can find the sign for the numbers at Lifeprint.com. Once you learn the alphabet in sign language, you can practice signing basic words by spelling them out. You may choose familiar words like your name or the name of your family members. Practice signing these words in a mirror so you can ensure you are forming each letter correctly with your hands.  You may also try to spell out basic words like “dog”, “cat”, “man” and “woman.” Break down each word by letter, such as D-O-G for “dog” and sign out each letter. You should practice each word several times until you feel confident signing word using the sign language alphabet. You may also try to sign out a short phrase that contains each letter in the English alphabet, such as the phrase “The quick brown fox jumps over the lazy dog.” This way, you can get used to signing out each letter of the alphabet in a sentence. You can also learn how to sign for members of a family, such as “mom”, “dad”, “brother”, and “sister”. You can then use these signs to describe someone in your family.  The sign for “mom” is placing the thumb of your dominant hand against your chin with your hand open in a “5” shape. The sign for “dad” is placing the thumb of your dominant hand against your forehead with your hand open in a “5” shape. The sign for “brother” is making an L-shape with your thumb and forefinger. Move the L-shape hand from your forehead and turn the L-shape into a “1-hand” with your forefinger pointing vertical. Let the “1-hand” make contact with your other hand, which should also be in a 1-handshape, with your forefinger pointing vertical. The sign for “sister” is making an L-shape with your thumb and forefinger. Move the L-shape hand from your jaw and turn the L-shape into a “1-hand” with your forefinger pointing vertical. Let the “1-hand” make contact with your other hand, which should also be in a 1-handshape, with your forefinger pointing vertical. ” You can also learn basic greetings in sign language, such as “welcome” and “hello.” You can also learn how to be polite in sign language by learning how to sign “please” and “thank you.”  The sign for “welcome” is laying your dominant hand out flat in front of you, with your palm facing upward and vertical. The sign for “hello” is placing your hand to your forehead with your palm facing downward and then raising it away from your forehead. This sign is similar to making a “salute” gesture.  The sign for “please” is placing your hand flat against the center of your chest and moving it clockwise in a circular motion three times.  The sign for “thank you” is made by placing the fingers of your hand to your lips, keeping your hand flat. Then, move your hand forward and down in the direction of the person you are thanking with a smile on your face.

summary: Study the letters of the alphabet. Look at the numbers from 1-10. Practice spelling out basic words. Learn the signs for members of a family. Study the signs for “welcome”, “please” and “thank you.


Summarize the following:
For earlier operating systems, replace clicking "All Apps" with clicking "All Programs" and then selecting "Accessories".  This should open "Command Prompt" with full access, allowing you to enter system commands. Double-check your typing, then hit ↵ Enter to view the cache. You can use the results of your search to view the IP addresses of frequently-visited sites, or you can flush your DNS cache. The DNS cache also stores your web browsing history - even if you clear it from your browser. Don't include the quotation marks. If you're encountering DNS errors in your browser, flushing your cache will fix this problem. Flushing can also help your computer run faster by keeping your website data up-to-date. Open a browser and visit a site where you previously encountered a DNS error. You will now be able to access the site! Loading sites after a DNS flush will often take longer than usual.
summary: Open the Start menu and click on "All Apps". Click "Windows System". Right-click the "Command Prompt" app and select "Run as Administrator". Type "ipconfig /displaydns" without the quotation marks. Look over the DNS cache by scrolling through the "Command Prompt" interface. Flush your cache by typing in "ipconfig /flushdns". Confirm that your DNS cache flush worked.