Problem: Article: After your customer has picked out a car and you've come to a compromise on the price, bring the price to your sales manager at an even lower price. For example, if your customer says they can pay $200 a month, tell your manager $150 a month. This will give you more credibility with your customer and at the end of the day the important thing is that you've made a sale and have a pleased customer that may refer you to friends or will give you a high rating on your C.S.I (customer satisfaction index). Often times your customers will bring in a white lie about what they can afford, or what the dealership down the street is planning on offering them for their trade-in. Overcome these objections by being understanding but persistent. Explain to them that your appraisal of their car is accurate and a good deal.  Customers looking for a trade-in often times will value their car through Kelly Blue Book, but that value is only accurate if they can sell their car at full Kelly Blue Book retail. Every month a car loses 2% of its value, and then you have to attach all the expenses to it that make it ready to sell like tires, brakes, the noise in the back, that light that won't turn on, the safety check, and reconditioning. Also, if another customer comes in and wants to offer less for the car than what it is priced at, the dealership will likely take it because they want to make the sale, thus the customer's car is likely to bring in less than what they believe it will. Explaining this to your customers is important so they understand that you aren't gypping them in price. Now that you have discussed pricing and gotten a definite number from your manager, it's time to complete the sale. Sign the paperwork, arrange a collection date, and always stay in contact with the customer to prevent any problems.
Summary: Discuss the price with your manager. Don't let your customer lie to you. Close the sale.

INPUT ARTICLE: Article: You should not be practicing handstands without a mat underneath you. In the event you do lose your balance and fall, a mat can help prevent injury. It may be a good idea to practice in a gym at first. There should be mats in place. You should not start off doing handstands completely alone, even on the wall. A friend can help hold your legs to help you find your balance, and pull your legs up on the wall. He or she can also help catch you in the event you lose your balance. When you first start doing handstands, do so with the assistance of a friend.

SUMMARY: Use a mat. Have a friend spot you.

In one sentence, describe what the following article is about: In most cases, a stiff neck can be relieved immediately by performing a series of exercises to relieve tension caused by tight or strained neck muscles.  Stretch the muscles in the front and back of your neck by tilting your chin toward your chest. Then bring your chin up toward the sky. Repeat for several minutes. If this exercise feels painful, don't tilt your head too far forward or backward. Just try enough movement to feel a little stretch. Stretch the muscles in the sides of your neck by tilting your head toward one shoulder and then toward the other. Continue doing so until the pain eases a bit and the muscles feel less tense. This is often the most painful motion you can make when you have a stiff neck, so ease into it slowly. Keep turning your head from left to right for several minutes. For the first few days after you start getting a stiff neck, it's a good idea to decrease the amount of physical activity. This will help reduce symptoms and relieve some of the inflammation you may be experiencing. Avoid the following sports or exercises for the first 2 to 3 weeks after the stiff neck appears:  Football, rugby, hockey, or any other high-contact sports Golf Running or jogging Weightlifting Ballet Sit-ups and leg lifts
Summary:
Nod your head forward and backward. Tilt your head from side to side. Turn your head from left to right. Reduce heavy physical activity.