Write an article based on this "Create a report with the key findings from your research. Empower employees to exceed customer expectations. Train customer-facing employees to handle customer service challenges. Establish and foster a community of influencers. Respond to customer comments online as soon as possible. Offer warranties and guarantees to improve customer satisfaction."
article: Look for specific factors that had the largest negative impact on your customers' experiences and identify ways to remedy those first. Also look for small changes that could make a big difference. For example, if customers indicate that they feel your staff is cold and distant, you could implement training to ensure your staff treats customers in a warm and friendly way, greeting them with a smile and encouraging them to ask for assistance. Customer-facing employees need the right tools so they can ensure that all of your customers are delighted with their shopping experience, even if something goes wrong. Encourage employees to offer discounts or other services that keep customers coming back.  For example, suppose you own a restaurant. If an employee spills wine on a customer's shirt, you could offer to pick up the dry-cleaning, or give the customer a gift card to a neighboring shop to purchase a replacement shirt. You may also want to create a budget that allows employees to acknowledge and give discounts or free gifts to repeat customers. You can rely on the observations of customer-facing employees or create a loyalty card. A simple punch card can be an effective way to measure customer loyalty and provide an incentive for customers to return. Your employees who deal with customers the most also have the greatest responsibility when it comes to customer satisfaction. It's not how they handle smooth transactions that matters – it's how they handle negative issues and problems customers have. The worst thing customer-facing employees can do is dismiss a customer's problem. Teach them to treat all customer problems seriously, no matter how minor they may seem. Have your employees listen respectfully to the customer, empathize with them, then find a solution. Word of mouth has become crucial, and nowhere is this phenomenon stronger than on social media. Look for regular customers who are active on social media and have a reasonably strong following. Give them discounts and rewards for promoting your products or services on social media. If you have new products coming out, you might also give your influencers the opportunity to try those products before anyone else and write reviews online. You could either send samples or have a private shopping event open only to influencers. A bad review or negative tweet can harm your business significantly – particularly if the person complaining has a large following on social media. However, the way you respond to that comment can earn you new customers. Be alert to mentions of your company on social media and review them regularly. Do what you can to resolve the problem for the customer immediately.  Respond to positive comments as well. A simple "thank you" lets others know that you are a responsive company that cares what your customers think. There are numerous apps and social media services that will monitor mentions of your company for you. Some are free, while others require a subscription. You might also consider hiring a social media manager to handle your company's social media. Risk-averse customers may be reluctant to try a new product or service, particularly if it involves stepping outside their comfort zone or paying more than they're accustomed to. Warranties and guarantees make the purchase less of a risk and enable them to feel more confident about buying from you.  You can also go beyond the manufacturer's warranty. For example, if the manufacturer offers a year warranty, you might extend it to 3 years. Or if the manufacturer's warranty only covers the replacement of parts, you might throw in free labor. With electronics, people often worry that as soon as they buy something, a new version will hit the market. You could alleviate this concern by offering to upgrade customers' products for free if a new model comes out within 6 months of their purchase.

Write an article based on this "Locate the micro USB port. Place your palm against the back of the nook. Hook the notch over the USB port with your fingernail. Pry the back cover off."
article: Hold the Nook upside down and locate the micro USB port, which is located next to the speakers and the audio jack. It looks like a rectangular hole that you plug a cord into.It is about ¼ inch (.6 cm) wide. Hold the Nook securely with the screen against your non-dominant hand. Place the palm of your dominant hand in the middle of the back of the Nook. Use heel of your hand to create leverage when you pry the back off. You’ll find a small notch on the bottom of the back cover, right by the USB port. Slide the fingernail of your middle finger over that notch. Place your other fingernails in line with the notch along the bottom edge of the Nook. Gently pull at the notch with your middle finger and press against the back with the palm of your hand. As the cover starts to come loose, slide your fingers down along the edge to remove it completely. Pull the cover off slowly so it does not bend or break.

Write an article based on this "Use Epsom salts to encourage the plant to bear fruit. Use calcium to deal with blossom end rot. Spray the plant with water or insecticides to get rid of aphids. Protect your plants from cold or hot temperatures."
article:
Peppers that are having difficulty bearing fruit in warm weather may benefit from being spritzed with a combination of 1 quart water and 1 teaspoon Epsom salts. Another idea is to place a tablespoon of Epsom salts in the ground at the base of the pepper plant and cover the material over with dirt so that it can soak in. Should gardeners end up with fruits that are black at the ends, a condition known as blossom end rot, they will need to find a way to add more calcium to their soil. The simplest way to do this is by watering affected pepper plants with any milk that expires in the fridge. Small amounts of soured milk can be mixed up with water if there wouldn’t be enough to use on every plant. Aphids are a typical garden pest that can be removed temporarily by a hard spray of water. Organic gardeners may want to try these bugs with neem or pyrethrum based sprays. Repeated applications may be necessary as these garden menaces are especially hard to eradicate. Temperatures below 65° or above 95° can keep peppers from producing fruit. If it is just a minor cold spell or heat wave, they will resume production once it has passed. Keep in mind that cold temperatures are especially bad for the health of peppers. Those exposed to extremely chilly weather may not recover from the experience, so it may be advisable to bring them indoors until the temperatures have warmed back up.