A negative review can be tough to swallow and you may start to feel angry or defensive. You may also react emotionally if you were not expecting the review to be so poor. Resist the urge to get upset, yell, or shout. Instead, try to stay calm and collected.  If you are getting a negative performance review, you may react by simply nodding your head while the reviewer discusses your performance review. Try to maintain a neutral facial tone and maintain eye contact with the reviewer. You should also try to display open body language, where you keep your body relaxed and your hands at your sides or in your lap. Try not to fold your arms over your chest or fidget with your clothing, as these are signs of closed body language. If you are reading a negative review of your business online or getting an in person complaint from a customer, you should try to relax your body and take a deep breath before responding. During the review, acknowledge any negative physical reactions that you are having, such as an increased heart rate, sweating, or a turning sensation in your stomach. These reactions are normal. Remind yourself that only you can feel these and the person who is reviewing you is unlikely to notice them. Acknowledge these physical sensations silently to yourself and then continue to focus on the conversation. Though it may be difficult to listen to the review, try to pay attention to what the reviewer or the customer has to say. Focus on their words and try to pay attention to any information they are giving you during the review. This will allow you identify and address your performance issues later.  You may take out a paper and pen to write down notes on what the reviewer or customer is saying to you. You may also ask for a copy of your performance review and write notes in the margins. Try not to interrupt the reviewer or customer when they are speaking. The more information you absorb, the better you can address them and improve your performance. If you get distracted or get defensive during the review, you may miss an opportunity to understand the review and identify your performance issues. Be professional and accept the feedback in the review. Refusing to own up to the review will only show the reviewer or the customer that you are not willing to work on your issues or try to improve.  If you are getting a negative performance review, you may be required to sign the review to acknowledge you have read it and understood it. Sign or initial the review willingly to show the reviewer that you are able to own up to the review and acknowledge your performance issues. You can also own up to the review by saying, “Thank you for taking the time to share this information with me. I take this review seriously and would like to work on improving my performance.”
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One-sentence summary -- Stay calm. Listen closely to the feedback. Own up to the review.


You can get free boxes at places like grocery stores, liquor stores, and sometimes where you work. Ask friends or family if they have any spare boxes that you can use. Sites like Craigslist and Freecycle may also have people looking to get rid of their boxes. If you don’t have enough moving boxes, you can always use garbage bags, backpacks, or luggage that you already own. Store your belongings in shelves or things that can act as storage space. You can also wrap items in blankets or linens instead of using a bag or box. Using your own car or truck will eliminate the expense of hiring movers or a moving truck. If you have a smaller car, your move may require multiple trips. This is more viable if you're moving to a new home in the same town or city. Save wherever you can. Try to cut back on how much you spend on things like food, clothing, and entertainment. Look for sales and cancel subscriptions that you don't need. Find other unnecessary expenses and eliminate them so that you can save as much as possible.  Other ways to save include quitting smoking, cooking at home, and limiting the use of your credit card. Turn off lights and appliances to decrease your monthly bills. You can also avoid late fees by paying bills on time.
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One-sentence summary -- Get free moving boxes instead of paying for them. Find other free packing materials in your house. Use your vehicle instead of renting a moving truck. Save your money and try to cut your cost of living.


After you have written your reference page, you'll need to revise it to ensure the formatting is correct. Two basic formatting considerations are as follows:  Double-space your reference page just as you double-spaced the rest of your paper. Use hanging indention. Hanging indentation is when the first line of each reference is all the way over to the left, while any subsequent lines are indented. In the following examples, "Georgina Roberts" is the author, and "Eating Pie for Dinner" is the title of the book. The publisher is Great Books for Eating, located in Waco, Texas. The date of publication is 2002. "Print" is the medium of publication.   MLA: Roberts, Georgina. Eating Pie for Dinner. Waco: Great Books for Eating, 2002. Print.  APA: Roberts, G. (2002). Eating pie for dinner. Waco, Texas: Great Books for Eating.  Chicago: Roberts, Georgina. Eating Pie for Dinner. Waco, Texas: Great Books for Eating, 2002.  ASA: Roberts, Georgina. 2002. Eating Pie for Dinner. Waco, TX: Great Books for Eating. Note that the two styles used most often in the sciences, APA and ASA, both place higher value on the date, pushing it closer to the beginning of the reference. Chicago and MLA are used more often in the humanities, so the date is not quite as important in those styles. In the following examples, "Joy Thompson" is the author, and "Pie for Life" is the name of the article, which was published in the journal "Bakers Anonymous." The volume and issue number are 8 and 2, respectively. It was published in 2005, and the page numbers for the article are 35-43. The medium of publication is "web." The digital object identifier (DOI) is 102342343. It was accessed on the February 2, 2007.   MLA: Thompson, Joy. "Pie for Life." Bakers Anonymous 8.2 (2005): 35-43. Web. 2 Feb. 2007.  APA: Thompson, J. (2005). Pie for life. Bakers Anonymous, 8(2), 35-43. doi:102342343  Chicago: Thompson, Joy. "Pie for Life." Bakers Anonymous 8, no. 2 (2005): 35-43. Accessed February 2, 2007. Doi: 102342343.  ASA: Thompson, Joy. 2005. "Pie for Life." Bakers Anonymous 8 (2):35-43. If you are curious about how to make more complicated references in each style, Purdue's Online Writing Lab (OWL) is a good resource for figuring out style guidelines. It provides examples of each style, as well as information on how to cite different types of sources. If you want to go to the original sources, check out The Chicago Manual of Style, The MLA Handbook for Writers of Research Papers, the Publication Manual of the American Psychological Association, or American Sociological Association (ASA) Style Guide.
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One-sentence summary --
Use the correct spacing and indentation. Learn how to reference books according to the appropriate style guide. Learn how to reference journal articles according to the appropriate style guide. Use other resources to learn how to format more complicated sources.