Q: . You may be angry, and may have every right to be, but being rude will only put the recipient on the defensive. Write in a respectful tone and avoid making threatening, angry or sarcastic comments at all costs. Remember that the person reading your letter was not directly responsible for whatever happened, and they will be much more responsive and willing to please a gracious, polite customer than an angry, accusatory one.  Remember, the company to which you are writing probably isn't out to get you, intentionally. Most companies have an interest in their customer's satisfaction. You will have much better success treating the recipient as somebody who wants to help you, rather than assuming they're filled with malicious intent. Don't write when you're furious. Wait to write your letter until you have calmed down. Or if you wish, write the letter while you are fully steamed, and then let it sit for a day or two before you send it. In all likelihood, you will want to rephrase things in a less-incendiary way. Customer service representatives may receive as many as hundreds of letters a day, so it's vital that you get to the point quickly, so they know exactly what they're dealing with as soon as they begin reading. If your letter is too long or detailed, the reader will be inclined to skim its contents and end up with an unclear idea of the exact problem or your desired resolution.  Avoid superfluous detail or going off on long rants or tangents. Try to keep your letter on a single page, or under about 200 words. Being authoritative in your letter creates the right tone and lets the company know that your complaint is to be taken seriously. This is especially true of more serious complaints, which may have considerable financial implications.  Being authoritative encompasses a range of things, such as the quality of the language used, your knowledge of your rights and the company's responsibilities, as well as the professional presentation of the letter.  All of these things give you credibility, which should positively effect the response to your letter. As mentioned above, formatting your letter in a professional way can favorably influence how your complaint is received. Include your name, address and the date in the top right-hand corner, followed by the name or title of the person you are writing to, along with the company's address, on the left-hand side, just above the body of the letter.  Always type up your letter on a computer, this makes it easier to read and is much cleaner looking. If you must hand write your letter, make sure your writing is clear and legible, with no crossed out words or ink smudges. To write your signature, leave a blank space under the Yours faithfully or Yours sincerely where you can write in your signature by hand. Underneath this space you should also type your name so it is easily read.  Keep the letter tidy and well-spaced, with paragraphs of approximately equal-size. Incorrect spelling and grammar can negatively influence how your complaint is received. Make sure to do a spell check on your computer before printing the letter, or have someone else read it over before you send it.
A: Be polite Be concise. Be authoritative. Format your letter in a clean, correct way. Check spelling and grammar.

Q: If your devices are on and within arm’s reach, you may find yourself mindlessly checking them during meal times and other social activities. If you’re spending time with family or friends, turn off your device or at least put it on silent and place it somewhere out of sight, such as in a coat pocket, in your purse, or in another room. If you are worried about missing an urgent phone call or text, set your phone to silent, but with an exception to ring or buzz for phone calls or texts from certain contacts. If you often browse the internet on your phone while lying in bed, prevent yourself from doing this by charging your phone in another room of the house. Read a book (a paper one) or a magazine, or use a relaxation technique to help you wind down at night. If you find yourself picking up your phone and going on the internet every time you get a notification, delete the social media apps on your phone. Make it a rule that you can only check these apps on your computer. This may help to prevent you from accessing them on and off all day. While social media apps are convenient for staying connected, they can also cause you to hop on the internet much more frequently than you normally would. You may notice a big difference in your internet habits by simply deleting the apps. If you tend to look at one website, then open another tab, then another, and another, you might benefit from limiting yourself to one tab at a time. If you are one a website and it leads you to another one, close the old tab. This can help you to avoid going back and forth between multiple sites and wasting time. If you want to avoid accessing sites that take up a lot of your time, you can block them by changing the settings in your internet browser. The method for tis will vary depending on the type of browser you use and whether you use a Mac or PC. By blocking time-wasting sites, such as social media, you may find yourself spending less time online. Unplug the router and set a timer for 1, 2, 3 hours, or however long you want to remain offline, then plug the wifi back in when you are ready to use it again. For a more drastic option, you could cancel your home internet access. This may be a good solution if you find yourself unable to control your urges to browse the internet, respond to emails, or check social media. If the temptation to browse is strong and you find yourself absentmindedly logging on, always unplug your wifi router for a portion of the time you are at home. Unplugging is also a good option if you have other household members who want to cut back on their internet usage.
A:
Turn off your smart phone, tablet, and computer during social activities. Charge devices in another room at night to prevent bedtime browsing. Remove social media apps from your phone. Look at 1 website at a time instead of having multiple tabs open. Block time-wasting sites on your internet browser. Turn off or cut your home wifi access to prevent internet use entirely.