Problem: Article: This way, you can listen attentively to your friend without being interrupted or having to focus on anything else.    It may be difficult for your friend to tell you what’s wrong if there are a lot of distractions for you and them. Try to go somewhere quiet, if you aren’t already in a quiet place. Turn off your electronic devices or at least put them on silent mode. It can be distracting when your phone is beeping, pinging, and ringing every few seconds. Let your friend know that nothing is more important to you than them right now.   Try to clear your mind so that you aren’t thinking about anything that might distract you. Focus on just listening to your friend and taking in what they are telling you. Use your body language to let them know they have your attention. Turn towards them. Look at them. Tell them that they have your attention. Try saying, “You have my full attention and I’m here for you.” Calmly, ask your friend what is going on or what happened.  For example, you might say, “I want to know what has you so upset. Please tell me what’s wrong.” Or even, “What’s going on? What happened?” Forcing them is more likely to make them bottle their feelings up. It could also cause them to become upset again or upset them even more.  Assure them that you are there when they are ready to talk about it, and create trust. Try saying something like, “There’s no rush, I’m here for you. You can tell me when you are ready.” Sit quietly with them until they are ready to talk to you. Your friend may also make small talk while they are building up their courage to tell you what happened. They may not immediately want to tell what is going on, but, if you give them a little time, they will eventually open up to you on their own.
Summary: Make sure there are no distractions. Give your friend your full attention. Find out exactly what has your friend upset. Don't force your friend to tell you what is wrong. Be patient.

Problem: Article: Rating your anger can help you realize what type of events make you angry and the degree they make you angry. Some events might cause mild irritation, while others might trigger you to blow your top.  You don’t need an official anger scale. You can make your own; for instance, you can rate your anger on a scale of one to ten, or zero to one hundred. If you feel that you’re getting angry pretty regularly, it might help to keep track of the situations that anger you. You can track the degree to which they anger you, and what else was happening at the time. You can also keep track of how you react when you’re angry, as well as how other people react to your anger. Think about the following questions when keeping an anger journal:  What provoked the anger? Rate your anger. What thoughts occurred as you got angry? How did you react? How did others react to you? What was your mood right before it happened? What symptoms of anger did you feel in your body? How did you react? Did you want to leave, or act out (such as bang the door or hit something or someone), or did you say something sarcastic? What were your emotions immediately after the incident? What were your feelings a few hours after the episode? Was the episode resolved? Keeping track of this information will help you learn what situations and triggers you have to your anger. Then you can work to avoid those situations when possible, or predict when these situations occur if they are unavoidable. It will also help you track the progress you make at handling situations that anger you. A trigger is something that happens or that you experience that brings on an emotion or a memory. Some common triggers for anger are:  Not being able to control other’s actions Other people disappointing you for not meeting your expectations. Not being able to control daily life events, such as traffic. Someone trying to manipulate you. Getting mad at yourself for a mistake. Anger can become a big problem if your anger causes you to act aggressively towards other people. When anger is a constant reaction to everyday events and to the people around you, you can lose enjoyment and enrichment in our lives. Anger can interfere with your job, your relationships, and your social life. You can be incarcerated if you assault another person. Anger is a very powerful emotion that needs to be understood clearly to overcome its impact. Anger can make people feel entitled to the point where they can rationalize reasons to act in a socially irresponsible way. People who experience road rage, for instance, might feel justified when they run someone off the road because that person mistakenly cut them off. Some people use anger to avoid dealing with painful emotions. They get a temporary boost to their self-esteem. This also happens with people who have a really good reason to be angry. But when you use anger to avoid painful emotions, the pain still exists, and it isn’t a permanent fix.,   A person can become accustomed to using anger as a distraction from pain. This is because anger is easier to deal with than pain. It can make you feel more in control. In this way, anger becomes a chronic way of dealing with feelings of vulnerability and fear. Many times, our automatic reaction to incidences have to do with the painful memories of our past. Your automatic anger reactions could be something you learned from a parent or caregiver. If you had a parent who got angry about everything and one parent who tried to keep that parent from getting angry, you have two models of dealing with anger: passive and aggressive. Both of these models are counterproductive to dealing with anger. If you were a victim of child abuse and neglect, for example, you had a model of dealing with anger that is counterproductive (aggressive). While examining these feelings can be painful, understanding what you were provided when you were a child will help you understand the ways you learned to cope with stress, difficult life situations, and difficult emotions such as sadness, fear, and anger. It's important to seek professional help for life traumas such as child abuse and neglect. Sometimes a person can re-traumatize himself without intending to by revisiting painful memories without the support of a clinician.
Summary: Rate your anger. Keep an anger journal. Identify your anger triggers. Understand the impact of your anger. Understand the root of your anger.

Problem: Article: There is a white bracket and a smaller plastic piece that fits inside of it on which the Mac key rests; this assembly can easily pop out and fall apart when removing the Mac's key. To put it back in place, simply re-insert the smaller piece into the bracket, then place the carriage back in the key slot lengthwise with the small square hole on the right side of the key slot. Do this at a 45-degree angle. The goal here is to get the white hooks at the bottom of the slot to catch on the underside of the key. If the hooks don't catch, remove the key and try again. The key should be almost flush with the other keys. This will clip the key into place. You should hear a couple of light snapping noises; this signifies that the key is back in place. Press down on the key to ensure that it springs back up. If it does, your key should work normally.  If the key doesn't spring back up, that means that the hooks didn't properly catch. The key failing to spring up can also be symptomatic of a faulty key assembly.
Summary:
Reassemble and replace the key carriage if necessary. Place the bottom of the key in the slot. Gently lower the key into place. Press down on the top of the key. Press all the way around the key. Test the key.