Though the BBB is a great resource for accessing detailed information about a business, the BBB has come under some criticism for how much weight the public places on the BBB accreditation process. This is because the BBB accreditation process only requires the submission of an application and fee to the BBB, as well as the business's agreement to adhere to abstract standards such as operating with transparency.  Consider BBB accreditation as being more like a club membership, as opposed to being a true certification of business excellence. Though BBB accreditation indicates that a business values its’ relationship with the public, this does not mean that the BBB has conducted a substantial, in-depth, on-site review of the company and its operations. Unlike the BBB, some companies such as Angie’s List rely on membership fees from consumers and not businesses. As a result, there is less of an incentive for Angie’s List to inflate ratings, or to otherwise act for the benefit of listed businesses. Though all of these companies also rely on business advertisements, using multiple websites to check out a company is a great way to get a clear picture of a business, their practices, and interactions with the public. The BBB provides general information about companies, and sometimes the more specific information gets lost in the bigger picture. Take the time to locate more specialised industry-specific sources that review and provide information about businesses. For example, if you are checking on a computer parts company, consider looking at reviews on PCWorld.com, or other sources related to computers.
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One-sentence summary -- Don’t put too much weight on the fact that a company is BBB accredited. Compare information found on the BBB website to information from other consumer-focused business review sites. Consider using industry-specific sources to check on a company.


Bringing up old problems or other similar situations muddies the water and makes it even harder to safely wade out. Make an effort to only discuss the current problem. If one of you brings up something from the past, the other can say something like, “Let's focus on the problem in front of us first, okay?” After reducing tension and getting perspective, the final knockout punch for ending an argument is finding a solution. To be sure that happens quickly and without rehashing the whole issue, set a timer. Set the timer for 20 or 30 minutes and aim to resolve things by then. Anger can cloud your ability to see the real issue at hand. Often, there are other feelings lurking beneath that anger. Try to name and own what you're really feeling with “I” statements.  For example, anger might provoke you to say harsh things, like “You're so insensitive. You don't care about how your actions affect me.” Reframe that with an “I” statement like, “I feel ignored. I would appreciate it if you considered how the things you do affect me.” All arguments can't end with each person getting their way. Both parties have to be willing to make some concessions for the greater good. This requires flexibility.  Ask yourself whether the issue is really all that important to you. Will it matter in 5 years? If not, you might agree to disagree or concede if the issue is actually important to the other person. For example, if you and your coworker are disagreeing over who will lead a presentation, question whether you really care. If not, let them lead or agree that they will do it this time and you will lead next time.
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One-sentence summary -- Stick to the issue at hand. Set a timer. Get real about your feelings using “I” statements. Be flexible.


These announcements may tell you when the Monorail doors closing or opening or that the monorail has come to a stop but will be moving again momentarily. These announcements are given first in English and then in Spanish. Dependent on route, you may see World Drive and the parking lot entry plazas for the Magic Kingdom, or Epcot's ride locations. During a trip on the Resort loop, you'll see Disney's Wedding Pavillion in the distance and even the inside of Disney's Contemporary Resort's monorail setup. Don't rush to the doors or move while the train is still moving. Exit gates will often be marked "Exit," and may or may not be the side you used to get in at.
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One-sentence summary --
Listen for all safety concern announcements, as they are being made. Watch the world go by as you listen to the overhead narration in the PA system. Wait for the train to stop when it arrives at the station. Exit from the monorail and walk to the exit gate.