Problem: Article: Good customer service is often considered quick, effective, and appreciative. Thus, you should make every effort to respond to a customer’s email as soon as you as acquire all of the necessary information.   The best response time is between 24 hours and three days. Anything longer than that, the customer will question whether you received the email or if you simply do not care. In today’s society, customers are conditioned to receive immediate responses to their questions, thus a quick reply can build customer confidence and, in return, become a competitive advantage. Subject lines are important because they often determine whether an email is opened to be read or not. A blank subject line is most likely to get deleted or lost frustrating the customer who has to open the email before knowing what it is about.   Keep the subject line brief and specific, and place the most important word at the beginning. Remember that most email subject lines only allow 60 characters, while a mobile phone shows just 25 to 30 characters. Placing the most important word first to draw immediate attention to the email. Be careful not to use all capital letters or excessively use punctuation, like exclamation points. Both are perceived as yelling or excitement and not appropriate for a customer service emails. Customers appreciate personalized emails that are addressed to them by their name. This proves that they are not just a number and, instead, indicate that you appreciate their business by being respectful and polite.   A personal email will make a stronger connection with the customer than an informal, generic email. Choose a salutation that reflects your customer’s status. For example, a medical doctor should be addressed as “Dr.” If unknown, simply use the standard “Mr.” for men and “Ms.” for women. Similar to using the customer’s name, you should also use your name to personalize the email. After all, this should be framed as a conversation between two people rather than a transaction between a business and a customer.  In addition to your name, include your title and contact information so that you establish some rapport for future communication.
Summary: Make an effort to reply quickly. Customize the subject line. Personalize the email by using the customer’s name. Introduce yourself.

INPUT ARTICLE: Article: Double-click the icon of your preferred browser found on your desktop. If the icon isn’t on your desktop, look for it in your programs list and click on the icon there. Once the browser opens, type in drive.google.com on the address bar and hit Enter. Type in your account username and password on the fields provided and click “Sign in.” Click on the red “Create” button on the top-left corner of the web page and click “Presentation” from the drop-down list. You’ll then be redirected to the Google Presentation page. Click on “Insert” from the menu toolbar located on the upper left portion of the web page. Select “Video” from the drop-down list, and the “Insert Video” window will open. Click “Video Search” from the left menu panel on the “Insert Video” window, and you’ll see a search bar that you can use to search for videos on YouTube. Type in any item relevant to the video you’d like to add, and click the magnifying glass icon to start searching. Click the video that you’d like to add from the search result list to select it. Click the “Select” button to add the selected video to your slide.

SUMMARY: Open an Internet browser. Go to Google Drive. Log into your Google/Gmail account. Create a new presentation. Open the Insert Video window. Search for a video. Select a video to add to your slide. Add the video to your slide.

In one sentence, describe what the following article is about: Too-tight panties and bras cause unflattering bulges. Get a professional bra fitting at a lingerie shop to ensure you’re wearing the right size. Ask a salesperson to help you choose a bra that lifts and shapes your breasts. Also, ensure the edges of your underwear don’t squeeze your skin. Choose shapewear that lifts your breasts and butt while simultaneously smoothing bulges. Shapewear with tummy control help create a more slender silhouette, especially under garments with high waists, like pencil skirts. Choose from bodysuits, boy shorts, briefs, camis, and more. Opaque black tights are guaranteed to make your legs look longer and slimmer. They’re the perfect pairing with your favorite dress during the fall and winter. Add a long cardigan or a tapered jacket to complete your look. If you’re wearing a tight dress, it’s imperative that the lines of your undergarments are not visible through the fabric. Opt for a thong or g-string, or go with seamless underwear, nylons, or shapewear if you prefer more coverage.
Summary: Select properly-fitting undergarments. Add shapewear to smooth bulges. Wear opaque black nylons to lengthen your legs. Ensure your undergarments don’t show.

In one sentence, describe what the following article is about: If you have a smartphone, you can use an app to start learning a new language. One popular and free app is Duolingo.  Many of these programs are set up in a game style to keep you motivated.  If you don't have a smartphone, you can also use a tablet or a computer. Coding is a sought-after skill in many fields, so learning to code is definitely a plus. Many places on the internet offer free coding classes, such as Code Academy or W3 Schools. Some lessons are set up more like a game, while others, such as the W3 Schools are just straight-forward tutorials you read through. Expand your mind by taking free online courses from professors around the world. Many sites are offering courses where you can listen to lectures, engage with other students, and even earn certificates in a wide variety of topics. Try Khan Academy or Coursera to get started. Some universities are offering these types of courses directly through their websites. While you won't get course credit, you can still learn a great deal. One university you can look into is Princeton University.
Summary:
Work on learning a language. Learn to code. Take free online courses.